Support and complaints

You do not need an account to send a request or a complaint. After submitting you get a tracking code, and you see the answer with that same code.

This desk is non-medical. If you have a medical emergency, call your local emergency number; for treatment advice, use the treatment request form.

Support request

A question about travel, accommodation, documents, appointments or anything non-medical.

File a complaint

A complaint about a treatment centre, hotel, agency, or about the platform itself — medical, financial or travel.

Track with your code

Enter the tracking code you received when you submitted, to see the status and the answer.

Support email support@ihealthtourism.ir

24-hour service desk The service-desk number has not been set in the configuration yet.

If you have an account, your correspondence gets a history and a case number in the panel: Service desk in the panel